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Sun Vegas Casino
About |
Software
| Bonuses |
Games & Payouts |
Online Cashier
Gaming Policies |
Casino Customer Service |
Awards
About
Sun Vegas Online Casino is a member
of the Vegas Partner Lounge network of regulated online casinos. A MicroGaming
branded site, Sun Vegas uses 128-bit encryption protocol for all of their player
applications, including financial transactions made through the online
cashier (for more details see "Online Cashier" section further down in this
review). Sun Vegas is fully insured and holds their online gaming license
through the Kahnawake Gaming Commission, which is one of the foremost online
gambling website regulators. Established in 1996, the Kahnawake Gaming
Commission upholds a very high standard of betting fairness and insures players will
gamble with fair odds (better than Las Vegas) and minimum payouts. All
casinos (offshore and onshore) holding a license from the Commission must abide
by Kahnawake Gaming Law, MCR No. 26/1996. Sun Vegas is also endorsed
further by eCOGRA, who has awarded all Vegas Partner Lounge casinos their "Play
it Safe" Seal, insuring optimum player protection and
betting rights.
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Casino Software
Sun Vegas Casino is powered by MicroGaming Software Systems,
using the latest "New Games Rollout" upgrade that the esteemed VIPER package has
to offer. Recommended computer system requirements for insuring the best 16 bit,
3-D graphics and sound are a Pentium 233 MMX processor or better, DirectX3
(Flash component), 32 Megabytes of Random Access Memory, a built-in sound card
compatible with SoundBlaster and a 16-bit, 2 Meg SVGA screen card. Windows
95 users and above should have all the necessary components and will have no
problem downloading the software or playing it in a Flash version.
Computers which do not meet the recommended requirements just mentioned should
still be compatible, although there is a chance for a loss in graphics quality.
Installation and download of the software is a straightforward task and is
explained in the Frequently Asked Questions section on the Sun Vegas website.
Clicking on any Sun Vegas Free Download link will initiate the download, which
should take only a few minutes on Broadband and DSL internet connections. To
facilitate the installation, click on the RUN command which will pop up when the
download is complete. The download is saved to the computer desktop by
default, which makes it easy to find if need be. The actual name of the
file is SunVegas_dh.exe, and can be located by clicking the Windows START icon,
selecting "Find" and "Find Files or Folders" and entering the aforementioned
file name. Clicking on this file will initiate the installation of the software.
Logging in and registering with the casino can be done
immediately after installing the software. Players are prompted to do so
at this time, but may choose to login and register at a later time. Simply
double click on the Sun Vegas Casino icon on the computer desktop or Click on
the "Start" menu, "Programs", "Sun Vegas Casino", "Sun Vegas Online Casino" and
double click "Sun Vegas Online Casino". Once connected (be sure your online
connection is active), you will be given the option to register as a Guest (Play
Money Account) or as a Real Player (Real Money). Registration will require
a name and email for a Play Money Account, and more detailed information for a
Real Money account, such as depositing details and mailing address. All
players are given a unique and secure account number and password, which all
players will need every time they log into the casino software.
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Bonuses & Promotions
Sun Vegas Casino Cash-back Bonuses are available on all deposits made using Click2Pay (10%), NETeller and NETeller InstaCash (12.5%),
FirePay (10%), UseMyBank (15%), MoneyBookers (10%), Wire Transfers (15%, but
typically with small fee from bank), PaySpark (10%), UKash (10%) and
Debit/Credit Card/eCheck (5%). 10% and 5% bonuses allow up to $2,000 Free on
each deposit, while 12.5% and 15% bonuses award up to $3,000 Free on each
deposit. The bonus money is credited to a Real Money Account within five
to eight hours, and cannot be used in conjunction with the New Player Match
Bonus (although it can be used on every subsequent deposit). In regards to the
New Player Bonus, this is usually a very generous offer and can vary from month
to month. At the time of this review, Sun Vegas Casino is offering an uncommon
150% Bonus up to $60 Free. Therefore, when a player deposits $40, they
will have $100 to gamble with. Different casino games contribute varyingly
to the wager requirement, which is normally around 30x.
Games & Payouts
Over two-hundred online casino games are available for download on
the VIPER platform by MicroGaming. Casino Game Previews (with gaming tips)
are available on the Sun Vegas website, giving a glimpse of the graphics and
playing interface. As the download commences, players initially have the
option of playing a handful of selected while waiting for the rest of the
download to complete. However, with a relatively new computer and a fast
internet connection, the download/installation will be done in a matter of
minutes (sometimes seconds), thus enabling players to quickly get registered and
begin perusing through the entire collection of games. New game releases
and certain game downloads are entirely optional, and can be engaged by simply
clicking on the button of a specific game. The casino itself will also
download new games and software upgrades, which will not interfere with a
players current gambling session.
Online Cashier
128-bit Secure Socket Layer digital encryption is used on all
financial transactions made with the Sun Vegas Casino cashier. There are a
wide variety of deposit and withdrawal options for players (in Dollars, Pounds
and Euros), including a telephone service for players who are uncomfortable
using their credit/debit cards online. Every transaction is handled and
processed through the services of PROC-CYBER SERVICES, which for players who
have gambled online before, is not a new name. Proc-Cyber has been in business
offering turnkey solutions to a wide variety of internet merchants since 1998.
The company is headquartered in London, with a back office in Cape Town, South
Africa, where over 170 staff members work full time in several departments,
including an around-the-clock Fraud Department and a risk management system
known as RiskSentinel, which is used to monitor collusion, fraud, identity and
age verification, as well as give risk consulting.
Withdrawal cash-ins, as well as as cash-in reversals
(within 24 hours of requesting the cash-in) are easily facilitated at Sun Vegas.
Players need not request withdrawals of winnings after each gambling session,
for balances are saved and carried over so long as the players account is open.
The actual process of requesting cash-ins simply entails pressing the Banking
button while logged into the software platform, and entering the amount one
wishes to withdraw. For New Players at Sun Vegas
Casino requesting large, first-time amounts,
further identification checks will be used according to the fraud department's
policies. Another strong security feature at Sun Vegas Casino is that
players must enter their account numbers for every financial transaction made.
The CashCheck system, which is Microgaming's auditing technology platform,
allows players to login and view all transactions they have made since opening
their real-money account.
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Gaming Policies
The following gaming policies are summarized from the original Sun
Vegas and Vegas Partner Lounge Gaming Policies obtained by our editors. As
such, these hold no credence and should be read over by the player on the Sun
Vegas Casino website for full binding terms and conditions:
1) Players are bound by the age
restrictions as determined in their gambling jurisdiction and regulatory body.
2) Player agrees to not permit third parties to use one's account to play games,
whether for play or real money.
3) Player accepts full responsibilities of gambling online as deemed by laws in
the jurisdiction which the player resides.
4) Employees and immediate family members of employees of Sun Vegas Casino, its
licensees, affiliates, partners, agencies, distributors, retailers, wholesalers
and other affiliated companies are not permitted to open player accounts.
5) All gambling is for entertainment purposes only, and no purchase is required
to play casino games and download the software platform.
6) Player is permitted to play games in conjunction with money bets at his or
here own discretion.
7) Sun Vegas Casino reserves the right to close a player's account and refund
all winnings at any time. The casino also reserves the right to freeze
account assets and deny payout if the player is caught with more than one active
account at Sun Vegas Casino, if the players name on their credit/debit card does
not match their account, if a player is found to have cashed-in funds as a
result of a promotion in which the promotion requirements were not met by the
player, if the player provides misleading registration information and financial
details, if the player is not of legal age, if the player intentionally or
unintentionally is caught allowing a third party to access their account to play
games on the casino software, if the player is caught gambling for reasons other
than for entertainment (such as for a professional club), if the player charges
back deposits to the casino made with a credit card, if the player is caught
cheating or using a cheating device, if the player is found to reside from
certain countries banned for security reasons (Southeast Asia, Eastern Europe
and Southern Africa), and if the player is found to have engaged in any of the
above mentioned activities at any other online casino or gambling site in the
past of present.
8) All withdrawals are subject to audits, requiring players to provide proof of
identity that may include license copies, addresses, copies of credit cards and
signed approvals. Minimum cash-ins are $50.
9) Players consent to having their first name and last name initial used for
advertising purposes if player wins large winnings and/or prizes at the casino.
10) Disputes with the casino must be hand written and delivered to Sun Vegas
Casino management within fourteen days of the disputed activity taking place.
11) Players are responsible for paying their own taxes on winnings received from
the casino.
12) Sun Vegas Casino reserves the right to add or remove any casino game to/from
the software platform.
13) Account inactivity for a period of 180 consecutive days (not logging in)
will warrant the account to be transferred to a suspense account.
14) Players are solely responsible for any financial losses that may incur on
their account when the account has been willingly given access to third parties
by the player, or when a players password and account number were not
safeguarded.
15) The casino is not obligated to maintain a players username and password if
the players misplaces or forgets their password.
16) Sun Vegas is not responsible for online disconnections, computer
malfunctions or software errors instigated by the player when using the software
for unintended puposes.
17) Registration information is always kept confidential and will not be shared
with third parties unless required by law or in disputes in which the players
owes funds to Sun Vegas Casino.
18) The player agrees to hold Sun Vegas Casino or any of its employee,
affiliates, agencies, subsidiaries and partners harmless, as well as indemnify
such persons from any damages, costs, and/or hardships incurred by the player
when accessing the online casino software platform.
19) Player holds no rights in using the Sun Vegas Casino trade name, software,
and graphics for personal use.
20) Game materials are void if found to be altered in any way by the player.
21) Materials submitted by players for prize redemption become the property of
Sun Vegas Casino and will not be returned back to player. As such, Sun
Vegas is not responsible for any damaged or late postage.
22) Sun Vegas Casino reserves the right to amend their gaming terms and
conditions any time for the needs and security interests of their players.
23) The terms and conditions posted on the Sun Vegas Casino website represent
the final and exclusive agreement between the player and casino, and supersede
any other agreements.
24) All suspicious activity and criminal involvement will be reported to
authorities.
25) Players agree to gamble with the currency of the country in which they live.
If a currency is not available for the country in which a player resides, they
must play with U.S. Dollars.
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Casino Customer Service
Customer support is handled by a large staff managed by the Vegas
Partner Lounge Casino Group, who has the honors of receiving Top Casino Customer
Service awards from online player polls. Technical assistance is available
24 hours a day, seven days a week (including all holidays), and can be contacted
either through email, live chat and toll-free telephone. The online
cashier can be directly contacted by email for questions regarding banking and
administration details at banking @ vegaspartnerlounge.com. Toll-free telephone
numbers are managed to accept calls from players in over seventeen different
countries, including alternate lines for Canadian players. An
in-depth Frequently Asked Questions tutorial is listed on the Sun Vegas Online
Casino website, covering everything from downloads and installation to claiming
one's bonus money. For a listing of all country codes (including non-English) please visit the Sun
Vegas Casino website.
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Visit Sun Vegas Casino
for more details and information.
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participating in online gambling activities. Since
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each player's responsibility to determine the legal
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he or she resides. It is the responsibility of those
who reside in illegal jurisdictions to not access
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