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Golden Tiger Casino Review
About |
Software
| Bonuses |
Games & Payouts |
Online Cashier
Gaming Policies |
Casino Customer Service |
Awards
About
Ranked in the top 10% of
Microgaming licensees and Kahnawake-licensed online casinos, the esteemed
Golden Tiger Casino is a name many players have
heard about. Golden Tiger has been in operation for
nearly five years, and is a member of the Casino
Rewards Program, which in turn, is under the ownership of ITS Limited. Operating
fourteen distinct online gaming sites, ITS Ltd. has built a solid reputation as
an online casino gaming operator committed to game fairness, ethical
responsibility and fair trading. Both adding and owing to these management
principles is the fact that all of ITS Limited's gaming sites (aside for Aztec
Riches at the time of this review) are eCOGRA certified, while ITS Ltd. itself
is a member of the Interactive Gaming Council (IGC). Both groups insure that
their members and certified casinos operate under a strict set of ethical
guidelines, insuring the preservation of the online gambling industry by
enhancing consumer confidence. Licensed by the Kahnawake Gaming Commission, the
credibility and reputation of Golden Tiger and ITS goes a long way. Gambling
here, players are guaranteed participation in a fair and trustworthy online
gaming environment overseen by four distinct collective voices (IGC, eCOGRA,
Kahnawake, and Microgaming) who are readied to provide player advocacy at any
given time.
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Casino Software
Golden Tiger Casino is powered by the latest version of
Microgaming's VIPER software platform. One of the best on the market, VIPER is
best known for its 32-bit 3D graphics and secure real time processing
capabilities. It is available in a Flash and Download version, and can be
accessed through either a Real Money or Fun account that can be funded with
unlimited fake credits. Installation and downloading of the software is a simple
process. Several prompts guide user's through where to install files and save
the execution files, which depending on one's internet connection speed, can
take as little as two minutes, but no longer than ten minutes. Broadband user's
should expect to be up and running in two minutes. Minimum system requirements
area Pentium 100 Processor (Pentium 200MMX or better is recommended for optimal
performance), 16 MB of Random Access Memory (32 MB RAM is recommended for faster
performance), a Windows NT w/Service Pack 3 or Windows 95/98 operating system
(MAC user's can use the Flash version), a Windows compatible screen card and
sound card with 16-bit support capabilities, an Internet connection using a
14400 baud modem (56K modem or LAN connection is recommended) and a Microsoft
compatible mouse. The software is entirely compatible with Windows NT and 2000.
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Bonuses & Promotions
Golden Tiger is an ITS online gaming property and a member
of Casino Rewards. As such, players should expect to receive the best in
promotions, loyalty comps and bonuses on the Web. New players are always
guaranteed sign-up bonuses, and returning players always have the opportunity
to receive Refer-a-Friend bonuses (2,500 free VIP points) and regular bonuses
depending on Comp status. The new sign-up bonuses are generally for larger-than-normal chunks of change.
At the time of this review, Golden Tiger was
offering players 1 Free Hour of Gambling at the popular Lara Croft Tomb Raider
slots with $40 Free (no deposit required). Players can keep the winnings, or
if having not incurred any winnings, can take a 50% Bonus up to $250 Free. Additionally, players can get an
additional $20 free for making their deposits with NETeller or Click2Pay (Two
of the quickest and safest methods to transfer money online). As for the
Casino Rewards VIP Comp Program, all comp points are transferable at any of
the fourteen Casino Rewards Partner sites. Every 100 points is worth $1 in
chips, and players can process real-time cash outs for comp points in
increments as low as $10 (a luxury that not many comp programs offer).
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Games & Payouts
The VIPER software platform offers over 200 games and
frequent new additions and upgrades. A nice feature about Golden Tiger's
website is that every single game comes with a preview shot conveying the
layout and graphics of each individual game. Not every casino goes this far
with their game previews, but rather, usually only share previews of just a
handful of their most popular games. However, gamblers can see them all at
Golden Tiger's website, revealing razor-sharp graphics and a classic casino
look with felt-green and royal-red tables. Previews are categorized in their
respective genre's: Table, card and parlor games, video poker and power poker,
video slot machines, reel slot machines and progressive slot machines. New
games are added on a consistent basis, which players are notified of and given
the option of downloading onto their customized selection of downloaded games.
At the time of this review, Golden Tiger Casino had a selection of 38 table
and parlor games (21 different types of blackjack including the recently added
Single Deck Vegas, Atlantic City, Vegas Downtown and Vegas Strip Blackjack),
36 different kinds of video poker machines and power pokers (including a newly
added Bonus Poker Deluxe and a Bonus Deuces Wild Poker), 61 video slots
offering 9, 15, 20, 25, 30 and 40 lines, forty-eight reel slot machines
offering 1, 3 or 5 lines per machine, and 20 progressive games (including 15
progressive slot machines, Roulette Royale, SupaJax, Jackpot Deuces, Triple
Sevens Blackjack, Poker Ride and Progressive Cyberstud Poker).
All game payouts are verified by global accounting firm,
Price Waterhouse Coopers, who also prepares the Monthly
Payout Reports
verifying each month's totals. All of these signed payout reports are scanned
and posted on Golden Tiger Casinos website, which players can then view in
their official form for game fairness verification purposes. Upon inspecting
these reports for ourselves, which go back all the way until December of 2001,
Golden Tiger has consistently returned overall game averages above 97%. This
is exceedingly good, not to mention their table games frequently return in
excess of 98% and poker games steadily hit above 98% and 99% (101.15% verified
in March, 2005).
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Online Cashier
Besides receiving faster than normal payouts and the
highest form of eCommerce security and privacy protection available (128-bit SSL
encryption), Golden Tiger account holders have a diverse selection of deposit
and withdrawal methods at their disposal. Getting started is quite simple, for
players need only use the Deposit Helper on Golden Tiger's website. Each
eCash wallet and depositing method has its own web page, where the services and
fees - if any - are explained in detail. Every player has individual financial
needs, and there is a deposit/withdrawal method suited to each. Available
options are credit/debit cards, NETeller, FirePay, E-Checks, Click2Pay, PaySpark
(Invitation Only), MoneyBookers, Citadel, UseMyBank, Wire transfers and ECO Card
(European customers). Step-by-step instructions are given on how to set up
deposit and withdrawal services, as well as how to process deposits and
withdrawals once one's account is registered and properly set up. The entire
process can be done in just a few minutes, and live support is available 24/7 if
players need any help along the way.
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Gaming Policies
The following terms and conditions
do not represent a binding agreement between the player and casino, for only the
Terms and Conditions posted on the Golden Tiger Casino website shall serve as a
contractual agreement between the casino and player who opens an account. What
is presented below, however, are summarized T&C's and gaming policies that
Golden Tiger has in effect. They are provided for the players peace of mind
knowing there are no hidden clauses or traps laid out as some online casinos
have been known for doing. Please read over them, and as always, read over the
binding terms and conditions at Golden Tiger Casino, for they are always subject
to change.
1) The player agrees they fully
understand all the rules and conditions of opening an account with Golden Tiger
Casino before participating in the casino or accepting a prize for winnings
accrued at the casino.
2) It is the player's
responsibility to review the terms and conditions once per month, and to
individually determine if online gaming is permitted within the jurisdiction
which one lives. It is not the casinos responsibility to impose jurisdictional
restraints on gamblers, unless restricted jurisdictions are explicitly
prohibited.
3) Player agrees to gamble with
the currency used in the country of their residence, and that in order to claim
a bonus or promotion in Gross British Pounds, the player must have a registered
UK address and be gambling from a computer located in the UK.
4) Player must be of legal age to gamble, as defined by the laws regulating
one's country of residence. Player agrees to not permit minor's access to one's
account, or any other person for that matter.
5) Player is aware that gambling
online at Golden Tiger Casino does not mandate the player must make real money
deposits. Player agrees that all gambling is for entertainment purposes only,
whether gambling with a Fun or Real Money account. Gambling in any professional
capacity is strictly prohibited.
6) Player agrees to indemnify
Golden Tiger Casino, its employees, affiliates, directors, and all other
associated parties from any liabilities incurred by the player due to accessing
the software platform, using materials from the Golden Tiger website, entering
the casino server, participating in online gambling, accepting prizes from the
cashier and visiting the GoldenTigerCasino.com website. The player further
agrees to indemnify the above stated parties from any liabilities incurred by
the player due to legal action taken by or against the player.
10) Player agrees to having their
credit worthiness investigated, including tracking prior deposits the player may
have made at the casino, when registering for a real money account.
11) Player agrees to comply with
random security reviews, which the casino may do at any time to insure the high
standards of online security and player protection are maintained. Player agrees
to provide identification documents (such as copies of drivers licenses or
credit cards on file with the cashier) if asked to do so through official
correspondence with the casino when conducting such a review.
12) The casino reserves the right to correct bonus points, prizes and credits as
a result of erroneous winnings or timed-out transactions processed by the
software and/or casino server.
13) Player agrees to a weekly withdrawal limit of $4,000 if their total winnings
are greater than five times their total purchases made at any online casino
participating in the Casino Rewards Loyalty Program.
14) Player's using FirePay or E-Check are prohibited from making any deposit
returns within one month of opening a real money account. Due to security
protocols with these forms of depositing, this rule will be in effect for just
the first thirty days of opening the account.
15) Golden Tiger Casino reserves the right to deny access to its site and
software platform to any player suspected of fraudulent activities as well as
put a hold on withdrawal requests made by such suspected players until the
matter has been cleared. Players found guilty of fraudulent activity such as
(but not limited to) identity theft, opening multiple accounts, attempting to
alter or cheat the software platform may be reported to the proper authorities.
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Casino Customer Service
The Online
Help Center at Golden
Tiger is very helpful, offering direct links to a comprehensive list of
Frequently Asked Questions, Terms and Conditions, responsible gambling
guidelines, the PlayCheck and CashCheck systems, and a 24/7 Call Center, which
gives players players several means to contact customer support. Live Help can
be obtained through email chat or toll-free telephone, while email inquiries are
answered by the next business day. General questions can be sent to support @
goldentigercasino.com and telephone calls can be placed from several
jurisidictions. Players
who are not in a jurisdiction where toll-free calls can be placed, simply need
to email customer support with their telephone number, and will be called back
directly. Most new players they use the FAQ page, which is organized into the
eight areas of Banking, Getting Started, Software Installation and Downloading,
Adding Further Games, Registering and Logging in, Casino Rewards VIP Club, Error
Messages and Using Customer Support.
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Awards
Golden Tiger Casino is ranked in the top 10% of Kahnawake
licensed online casinos, as well as in the Top 10% of best ranking Microgaming
Software licensees. Casino Rewards has been widely recognized as one of the best
loyalty programs on the Web, not to mention their overall spotless track record
operating thirteen online casinos and a poker room. Golden Tiger was awarded the
eCOGRA Fair Gaming Seal of Approval on August 11, 2006.
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Visit Golden Tiger Casino for more information.
