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Golden
Casino Review
About |
Software
| Bonuses |
Games & Payouts |
Online Cashier
Gaming Policies |
Casino Customer Service |
Awards
About
Golden Casino is one
of the newest faces on the online gambling scene. Owned
by Hambledon N.V., Golden Casino is managed and operated
by a an accredited staff with several years experience
in the land-based and online casino gambling industries.
Golden Casino is licensed and regulated by the Curacao
Gaming Commission, which is the premier online gaming
regulator of self governing Netherlands Antilles - part
of the Kingdom of Netherlands. Located off of the the
coast of Venezuela, Curacao is the largest and most
populous island in the Lesser Antilles chain. Gaming
servers and company operations are located here, and are
physically protected and overseen on a 24 hour basis.
Security is the main issue of concern at Golden Casino,
which back-end operations ensures by using Secure Socket
Layer 3.0 technology and 128-bit encryption on all
stored player data and transactions with the casino
cashier. Golden Casino itself may be a young entity;
However, the experience of their managerial team is a
major plus for gaming here.
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Casino Software
One of the most up-and-coming, innovative
casino software developers - Vegas Technology - powers
the games at the Golden Casino. Formerly known as Odds
On, Vegas Technology gives a new face and name to its
longstanding predecessor. Odds On has been around since
the dawn of the gaming industry - first starting off as
an eCash processor, for which they were instrumental in
introducing innovative technology and security
protocols. They later blossomed into an in-house
graphics developer and game designer, and have since
been powering several well-known and respected online
casinos - Golden Casino being one of them. Vegas
Technology was created after a major upgrade to the Odds
On gambling platform, and in a very short time has
already garnered several official awards, including "Top
Casino Software" in 2005.
Accessing the gaming platform is a
simple process, and can be done by first downloading the free software directly
from the Golden Casino website or from a CD, which can be obtained by contacting
customer support. As of yet, there are no links on their website for accessing a
no-download, Flash version of their software, although the Frequently Asked
Questions section refers to a Golden Casino Flash version (We suggest players
contact customer support if interested in gambling with their Flash software).
The downloadable version is compatible with Windows XP/2000/NT/98/95, and is
accompanied by an installation wizard and tutorial, which facilitates the
download and sign-up process. All downloads are guaranteed safe from malware and
spyware.
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Bonuses & Promotions
Golden Casino starts all new players off with a Welcome Bonus.
100% up to $555 Free is being offered
currently, and in our opinion, is one of the best single deposit bonuses being
offered right now. The wager requirement is only 10x the amount of the bonus
plus initial deposit, and is monitored and automatically tabulated by a bonus
account that players can view while logged into their account by clicking on the
word "Bonus", located under one's account balance. There are several game
limitations for meeting the wager requirement (players can essentially only play
slots and keno), and Golden Casino advises players to avoid playing non-eligible
games with real money before the play-through is met. Players can withdraw funds
at any time, but should be advised that doing so before meeting the wager
requirement will result in voided bonus money.
In addition to comp points for all players who make
real money wagers, Golden Casino offers an invitation-only VIP Program, which
means that players who bet with real money on a repeated basis, will be invited
to join. If you feel as if you are entitled to join and have not been asked as
of yet, contact customer support, who will consider your request. There are
several VIP levels, which each member will be assigned to depending on the
volume of gambling one participates in. Several bonuses are available for VIP
members, including 25% bonuses every Monday, 50% bonuses every Wednesday, and
100% bonuses every Friday up to $250 Free. 15% wire transfer bonuses and weekly
surprise bonuses are also available.
Games & Payouts
Golden Casino offers over eighty casino games, which include a large
lineup of video and reel slots, video poker machines, progressive jackpot games
and all the standard table games (including European Roulette) that one would
find in a Las Vegas casino. Vegas Technology software has been tested to be fair
and within compliance of acceptable odds, thus placing the company in good favor
with Curacao gaming authorities. In terms of payout percentages, since Golden
Casino is a new site, they do not have any published as of yet. Players should
inquire with customer service for payouts at this time. Hopefully, these will be
published in the near future, confirming odds that are at a minimum of Las Vegas
and Atlantic City standards.
Online Cashier
The
Golden Casino Cashier uses Secure Socket Layer
3.0 firewall technology and 128-bit data encryption to process all financial
transactions (deposits and withdrawals) made between players and the gaming
server. All purchases are transacted in U.S. Dollars, while other currencies
will be exchanged at the corresponding daily conversion rate. Accepted deposit
methods are credit card, wire transfer and third party eWallets, Citadel,
MyCitadel and Neteller. deposits can be made after registering and opening a
real money account. Once registered and logged into the software platform,
simply click the "Deposit Money" tab within the Banking and Cashier menu, select
your preferred method of depositing and enter an amount of at least $20 ($50 for
wire transfers, which are accompanied with bank fees).
Available withdrawal
methods are bank wires, bank drafts, Neteller and MyCitadel. Minimum bank drafts
(checks) of $20 can be requested by emailing customer support, and can be
expedited via FedEx for a flat fee of $35. Bank wires can be sent for a fee of
$15 per $1,000 (up to $45 fee) and require players to at least have $100 in
their Golden Casino account. Players must supply their bank name, bank address,
bank account number and ABA routing number and the name on bank account (must
match initial registration details), after which have been confirmed, will
permit a wiring of funds (usually in five to ten days). Neteller and MyCitadel
offer free, third party accounts, and are highly trusted and reputable means of
storing and transferring funds online. All payments are posted from:
Bestpayfinancial LTD, Dublin & Johnson, Suite C18, Basseterre, St. Kitts, DBA
iFUND - Bestpayfinancial. To request a withdrawal, login into your account,
enter the "Cashier" and banking section, click on "Withdraw Money" and enter a
minimum amount of $20 (a max of $8,000 per week). The withdrawal request will be
immediately recorded.
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Gaming Policies
All account holders and website visitors must comply
with the Terms and Conditions as imposed by Golden
casino and Hambledon N.V. which serve to protect the
casino against legal recourse as well as all
intellectual property and software rights. Players must
understand that gambling online is for entertainment
purposes only and does not require the depositing of
real funds. Likewise, players may not gamble with real
money as a member of any organization or for any
professional purposes whatsoever. It is each player's
responsibility to determine the legality of online
gambling in the jurisdiction which one resides, while
all gamblers must be at least eighteen years of age to
access the website and/or open an account. Players are
required to provide personal registration details to
open an account, which will be kept confidential, but
may be released to third parties when required. Players
are also required to provide specific information in
order to receive withdrawals, as part of Golden Casinos
security process.
Players agree to having the casino
contact them for marketing purposes (which can be
unsubscribed from by simply informing customer support),
as well as allowing the casino to use one's last name
and first initial for promotional purposes after having
received a prize from the casino. Inactive accounts for
a period of 180 consecutive days warrant the forfeiture
of remaining balances, while a fourteen day window is
allotted for placing complaints from the time the
disputed incident took place. Violation of several of
these terms and conditions (some are not listed here)
may warrant the closing of one's account and a seizure
of winnings. All players are advised to read over the
entire gaming policies of Golden Casino, which are
posted at GoldenCasino.com,
and are the only binding terms and conditions between
the casino and player.
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Casino Customer Service
Customer service appears to be on
the ball at Golden Casino. Considering Hambledon N.V.'s experience in the online
gaming industry, customer support is highly efficient, not to mention a top
priority of management. Golden Casino offers multiple avenues of contact,
including email, toll-free telephone support and Live Chat Support while logged
into the software platform. Telephone operators can be reached by calling
1-800-980-7818 or faxing 1-800-980-7919.
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Visit Golden Casino
for more details and information.
LEGAL DISCLAIMER:
Online Casino Conditions.com is an independent,
non-affiliated reviewer of online casinos and poker
rooms, which are to be used for entertainment
purposes only. As such, OnlineCasinoConditions.com
shall be indemnified by anyone accessing this site
and who has incurred damages and/or losses, whether
financially or criminally, as a result of
participating in online gambling activities. Since
the internet is a global activity and online gambling is deemed illegal
in certain jurisdictions around the globe, it is
each player's responsibility to determine the legal
status of internet betting in the jurisdiction which
he or she resides. It is the responsibility of those
who reside in illegal jurisdictions to not access
this website. |
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