Here at OCC, we serve as a bridge between gamblers such as yourself and what we feel are the best online casinos and poker rooms doing business today. We do not make this statement lightly - not only in regards to the strict protocols we use in reviewing gambling sites, but also in regards to the interactions we have with players on a daily basis.

Unfortunately, most of these correspondences are from players trying to get paid out or who are having a difficult time getting in touch with a gaming sites customer service department in order to verify the status of a withdrawal.

We are pleased to report that we have only received a small handful of complaints against casinos which are reviewed on our site (all of which were often misunderstandings, and were promptly resolved to the satisfaction of the player once we were informed). But when it comes to casino sites which we do not nor would not endorse, it is much more difficult to resolve a dispute in the player's favor.

Well, if you are here at our site reading this, we hope you will only play at the sites which we endorse. If, however, you surf the Web elsewhere, we can only advise you to verify if a gaming site has been blacklisted by credible sources. The reason we say this is that the vast majority of player complaints are against sites which have already been put on our online casino blacklist to begin with.

Always do your research ahead of time. And if all else fails, come back here and take the time to read over our many online casino reviews, all of which we guarantee will only direct you to gaming sites offering guaranteed payouts, fairness and generous bonuses.