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Our Top Featured UK Casinos...
Coral
Casino Review
About |
Software
| Bonuses |
Games & Payouts |
Online Cashier
Gaming Policies |
Casino Customer Service |
Awards
About
Coral Casino is owned and managed by the
conglomerate gaming company, Gala Coral Group. The Gala Group acquisition of UK
betting shop and global gaming operator, Coral Eurobet (established in 1926) in
October of 2005, created one of the largest integrated gaming groups in Europe.
The combination of Gala Group's 31 casino venues in the UK, Gibraltar and Isle
of Man (26 of which were formerly acquired from the Ladbrokes Hilton Group), 170
clubs, approximately 1,500 licensed betting shops, and online casino/bingo room
operations with Coral's 1,300+ UK betting shops, games, poker and online casino
and Eurobet's games, poker and casino site and extensive international presence
has resulted in a company with over 17,000 employees, 1,500 trading outlets,
£400 billion of EBITDA and over two million actively betting patrons. Since the
Coral Eurobet acquisition, the Gala Coral Group has acquired the County Clubs
Bingo chain in Scotland and the Leo casino in Liverpool.
In terms of licensing and regulation, the Gala
Coral Group is somewhat scattered, albeit each of their licenses is held with a
reputable European regulator. Considering their broad use of software providers,
such as OnGame, Chartwell and Zone4Play, the Gala Coral Group is regulated by
commissions in Alderney, Gibraltar and UK. As for Coral Casino, they are
licensed and regulated by the strictest of the bunch - the newly formed UK
Gambling Commission as deemed by the Gambling Act 2005. The Coral Casino website
is managed by Eurobet UK Limited (company number 03849156), located at Glebe
House, Vicarage Drive, Barking, Essex, IG11 7NS. Headquarters for the Gala Group
are located at Newcastle House, Castle Boulevard, Nottingham, England, UK, NG7
1FT.
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Casino SoftwareCoral Casino uses software developed by Chartwell Technology and Zone4Play
- marked by bright cartoon-animated graphics.
Instant access to the online casino gaming platform is available through a
no-download Flash component, or, players can access the Club Casino via a
download at CoralGames. On the main Coral platform, players will have the option
of visiting the Gala online bingo room (powered by proprietary software), or
Coral's comprehensive sportsbook (live betting, horse racing, rugby, football,
greyhounds), poker room (powered by OnGame), virtual sports room, games room
(unique games like "Deal or No Deal" , "Spingo" and standard Club Casino games)
and naturally, the online casino, which provides instant Flash access to casino
table games, video poker, reels and hi-lo. Software features allow players to
view personal account statements listing an audited trail of deposits and
withdrawals, recent betting trails and game results, check the latest sports
results and customize personal account details through the Account Options
feature.
Minimum computer requirements for Flash games are contingent on browser and
system settings. A Version 6 or higher Internet Explorer browser and Macromedia
Flash 7.0 are the best suited to displaying Corals flash games. Recommended
system requirements are Windows 95/98/2000/NT/XP, 64 MB of RAM, a 16-bit colour
video card, 1024x768 screen resolution and a Sound Blaster or compatible sound
card.
In terms of fairness, the
Coral Casino Software Platform has been evaluated
by the internationally reputed and accredited testing facility, Technical
Systems Testing Inc., which uses advanced testing protocols to verify that
software platforms are meeting the same fairness and payout standards imposed by
government managed gambling commissions. Included in their analysis is to ensure
the Random Number Generator is programmed to produce a statistically acceptable
source of random numbers governing winnings and payouts. We are pleased to
report that all hands dealt at Coral Casino are done so by a frequently
monitored and certified RNG using the Lagged Fibonacci method.
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Bonuses & Promotions
In terms of bonuses and promotions, Coral Casino has an
adequately fair offering. Coral offers a welcome bonus
to new players and a reload bonus every month. The
Welcome Bonus is for £25 and is available to first-time
account holders. Unfortunately, Coral Casino is not very
transparent in sharing their promotion terms and
conditions on their site. At the time of this casino
review the play-through was 16x. However, players will
need to register an account and login to the software
platform to view all the promotion T&C's and verify for
themselves. Do not make a deposit before first reading
the promotion T&C's. The reason being is that bonus
codes, which are needed at the time of claiming the
bonus, are located within the bonus T&C's. Although this
is not necessarily a "bad" thing, it certainly is an
inconvenience that Coral Casino should think about
changing. The monthly reload bonus is also for £25.
Coral Casino also hosts the player rewards/comp program,
Royale Rewards. Again, there is not
For players thinking about
playing poker, a Refer-a-Friend bonus is available to both the referral and
referee. £25 is given to the referred player after they have deposited £50 and
played 125 rakes hands. £50 is given to the player who has given the referral
once the referred player has met all the requirements of their bonus.
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Games & Payouts
Coral Casino offers a selection of traditional casino
table games, slots, video poker, scratch cards and
arcade-style games. There are approximately 60+ games
available on the download platform. The Arcade Games
section at Coral Casino
is impressive. A large variety of scratch cards are
available for play, as well as the popular telly hit
game, Deal or No Deal. Some other games include 60
Seconds lottery game, Dice Roll, Fire Ball (a cross
between pinball and roulette), Space 16 Numbers Game,
Spingo (Wheel of Fortune game with dice rolls, roulette
and cards), Keno, Footballers' Wags and Hi-Lo games. All
games can be played with a virtual balance in "Fun"
mode, or, they can be played with real funds deposited
through the online cashier. Small screen shots for each
game are viewable on the website, although we recommend
players to simply register a Fun Account with the Flash
casino (just click on any of the games on the main page
of the online casino to open the registration screen),
which only requires players to divulge their name, date
of birth, email address and physical address. Access to
the full Flash suite is instantly available. To help
players get started or new gamblers unfamiliar with any
of the games, the Coral Casino website offers a "Games"
section located within their Help menu. Here, players
can view all game rules, as well as read instructions on
how to place a bet using the software interface.
Regarding game payout reports, players should inquire
for these, as they are either buried within Coral's
website or not published at all. Again, this is another
inconvenience that rightfully irks some players.
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Online Cashier
Using Secure Socket Layer
technology and 128-bit data encryption, the Coral Casino
online cashier offers the highest standard of safety for
making deposits and requesting withdrawals. All personal
registration information and financial details, such as
credit and debit card numbers are encrypted when being
transferred from personal computers to the Coral Casino
server. What this means is that all confidential
information traveling through the internet is scrambled
in an unreadable form, and is unscrambled only until it
reaches the Coral Casino server. Therefore, it is
impossible for any outside source to read one's personal
information. A confirmation for this heightened security
standard is the BT Trustwise and Verisign endorsement.
Players can view their logo on the Coral Casino website
(located at the bottom of the screen), which is a
declaration that Coral's technology has been deemed
secure for processing online transactions, and that
their server security certificate is up-to-date and
active.
The depositing and
withdrawing of funds is smoothly handled by the
Coral Casino Cashier. Acceptable money transfer methods include VISA
debit/credit cards (Delta, Electron, Switch or Solo), Bank Transfers (wires),
and Western Union. Please not that all Visa payments are capable of using the
"Verified by Visa" service, which provides an additional security verification
protocol to help prevent fraud. When opening a real money account for the first
time, players can choose their own preferred method, by choosing the appropriate
option in the "Method of Payment" field. For debit/credit cards, players will
obviously need to provide the card number and name which the card is issued to
(this must match the name used for initial account registration). In order to
receive withdrawals via credit/debit cards, a deposit must be made with the card
used to accept the withdrawal. Bank transfer deposits should be made payable to
Eurobet UK Ltd, HSBC Bank Plc, 6 Commercial Way, Woking, Surrey, GU21 1EZ with
the following financial details: Swift Code MIDLGB22, Sort Code 40-47-08,
Account Number 21742647. After payment has been made, simply fax the receipt to
the Customer Service Department at +44 1483 747097. To make deposits with
Western Union, use a Quick Pay form (available at Western Union) and fill the
"Payable to" field with Brickagent UK Ltd, and the Code City field with
Brickagent UK Ltd. Again fax the payment receipt to customer service. To make a
withdrawal via Western Union, simply complete the requested form located within
the Withdraw command of the Account Options dropdown menu. All deposits will be
immediately available upon completion of the transaction, which only takes a few
minutes, and will appear on one's payment statement as Eurobet UK Ltd.
Withdrawals using debit/credit cards and bank transfers will appear on one's
statement as "Gala Coral", while those received through Western Union will
appear as "Brickagent Enterprises Ltd".
One last thing worth
mentioning about the Coral Casino cashier is that it allows players to transfer
funds betwixt multiple gaming platforms. For instance, an online casino account
holder seeking to play in the poker room for the first time, need only click on
the casino platform, select the Poker platform, and enter a transfer amount.
Following a password confirmation, the funds will be available in the poker
room. Account holders should note that all funds in the poker room are
automatically transferred to U.S. Dollars according to the closing SPOT rater
listed in the Financial Times. Also keep in mind that all withdrawals, must be
processed through the Sports platform. Therefore, online casino winnings must be
transferred to the Sports platform before they can be requested to withdraw.
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Gaming Policies
Coral Casino operates
according to the comprehensive gaming policies of Gala
Coral Group, which meet the standards and policies of
the UK Gambling Commission. A major component of these
policies pertains to responsible gaming. As a
result of Gala Coral Group's commitment to social
responsibility, GamCare has awarded the group with their
Certificate of Recognition. Offering self-exclusion and
deposit limitations for gamblers in need of moderation,
counseling services for problem gamblers and strict
identification protocols for preventing underage
gambling, Gala Coral Group certainly is doing their part
to ensure the online gaming industry is socially
responsible.
Specific terms and
conditions governing the use of the software, and which all players are bound
to, are deemed to be reasonable and fair. However, we do think it is worth
mentioning the maximum winnings and withdrawal limitations at Coral Casino. The
maximum winnings per draw is £20,000, while the maximum gross win in any 24 hour
period is £100,000. Also, players should be aware of the identity verification
procedures uses at Coral. While it is not a frequent occurrence, security
reviews are sometimes needed to verify a player's identity and age. In such
cases, Coral Casino reserves the right to make inquiries of the player, which
includes running credit reports and sharing information provided by the player
with third party databases as deemed necessary to validate the information. The
agreement between the player and Coral Casino is governed by the laws of England
and Wales, which means that all account holders shall submit themselves to the
jurisdiction of England courts in the event of disputes.
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Casino Customer
Service
As mentioned earlier, the Coral Gala Group has over 17,000 employees working to
ensure all of their operations, including online ops, are efficiently running at
all times. Online casino representatives can be contacted via email and
toll-free telephone 24/7. An email submission form is available through the
software platform and website, and live operators can be reached at 0800 440011.
Coral casino also offers a Call Back service in which a casino representative
will call back a personal phone line at a specified time.
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Awards
The Gala Coral Group has been recognized for several achievements in the
online gambling industry. Coral Casino has specifically been recognized by
several bodies and player groups. For the 2006 UK Gambling Awards, Coral
was voted Runner Up for Online Casino of the Year and won the top award
for Bookmaker of the Year.
Visit Coral Casino for more information.
LEGAL DISCLAIMER:
Online Casino Conditions.com is an independent,
non-affiliated reviewer of online casinos and poker
rooms, which are to be used for entertainment
purposes only. As such, OnlineCasinoConditions.com
shall be indemnified by anyone accessing this site
and who has incurred damages and/or losses, whether
financially or criminally, as a result of
participating in online gambling activities. Since
the internet is a global activity and online gambling is deemed illegal
in certain jurisdictions around the globe, it is
each player's responsibility to determine the legal
status of internet betting in the jurisdiction which
he or she resides. It is the responsibility of those
who reside in illegal jurisdictions to not access
this website. |
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