Club UK Casino Review
About |
Software
| Bonuses |
Games & Payouts |
Online Cashier
Gaming Policies |
Casino Customer Service |
Awards
About
Club UK Casino is a member of the esteemed Club
World Casinos (CWC) gaming group. Club UK uses Gross British Pounds as a default
currency, although their cashier enables a variety of currency exchanges. As one
could surmise, Club UK caters to the British online gambling market, which is
now under a strict set of regulatory guidelines and laws enforceable through the
2005 UK Gambling Act. That being the case, players should feel confident they
will be gambling in a safe and fair environment at Club UK Casino. The online casino is
licensed with the Netherlands-Antilles Gaming Board and is closely monitored by
numerous parties, including renowned software tester Technical Systems Testing,
Real Time Gaming Software, the Interactive Gaming Council, the Gambling and
Betting Association, not to mention CWC's experienced management team
well-versed in customer service and player satisfaction. In addition to their
commitment to Fair Gaming standards and Random Number Generation, CWC also
practice Responsible Gaming guidelines, and has a relationship with the National
Council on Problem Gambling and Gamblers Anonymous.
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Casino Software
Real Time Gaming, otherwise known as RTG, is behind the 80+
games available at Club UK Casino. Although this software platform does not
offer the largest selection of games available, there is plenty to go around.
Furthermore, RTG has issued more game upgrades and releases than any other
online casino software provider to date. The latest version is to be had at Club
UK (four new games each month), and is powered with the latest technology and
modernized gaming applications. Features include 128-bit encrypted server
processing (the same technology that leading financial institutions use to
process internet transactions), game history trackers and transaction history
statements. The software is vigorously tested on an ongoing basis by world
renowned software systems testing firm, Technical Systems Testing, who insures
the Random Number Generator (the brains behind the software) divulges fair and
random winnings corresponding to acceptable payout percentages. And if a player
happens to lose their connection with Club UK's server in the middle of a
real-money bet, the database tracker will have recorded the incident, and the
player will be able log back in and finish their bet at precisely the point
where they left off.
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Bonuses & Promotions
New players can expect to
receive a 100% Match Bonus in the neighborhood of
£100 free on their first deposit.
Club UK is known for offering a variety of bonuses, including comprehensive
bonuses spanning several deposits. For example, in addition to receiving £100
free on one's first deposit, players will be eligible to receive similar bonuses
on their second and third deposits as well. At the time of this review, Club UK
was offering a total of £500 free over the course of three deposits - all with
only 15x wager requirements. High roller bonuses are usually available as well,
although the wager requirement can only be met by playing certain games. Just be
sure to read the Bonus Terms and Conditions posted on Club UK's "Promotions"
page of their website. Player earned promotions are also available in the form
of Friend Referral Bonuses and Comp Points. Friend Referral bonuses are valued
at 20% of the referrals first deposit up to £500 free each month, while 100 Comp
Points can be redeemed for £1
in online casino chips. Last but not least, Club UK is keen on hosting raffle
drawings. Although the promotions page on their website does not reflect the
current month's raffle offering, players are advised to contact customer service
and to inquire about ongoing raffles, that in the past, have awarded additional
100% deposit bonuses up to
£100 free.
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Games & Payouts
RTG's proprietary slot machines are certainly one of the most
popular games at Club UK Casino. Along with video poker machines and Power
Poker, the Real Series slots round up the majority of Club UK's software
platform of over eighty games. All of the classic table games are available,
including several versions of classic Twenty-one Blackjack and Roulette. Screen
shots of game previews are available on Club UK's website, giving players a
taste of the sharp graphics and playing interface. In terms of winnings, the
numbers speak for themselves. The Club World Casinos website publishes a
rotating list of recent winners, which consistently reveals players banking
jackpots in the thousands. As mentioned earlier in this review, the Random
Number Generator is subjected to stringent source code testing and fairness
verification by Technical Systems Testing.
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Online Cashier
All deposits and withdrawals made between player
accounts and Club UK Casino are handled by Wire Card. A highly reputable
financial company specializing in eCommerce solutions and risk management, WireCard has contributed to the eCommerce industry in several capacity's,
including their development of the web payment solution, Click2Pay, which
incidentally, is accepted at leading online casino sites. All withdrawal
requests are guaranteed to be processed within four days, which is highly
efficient considering the fraud prevention protocols and identity verification
checks employed by the cashier. In other words, all players are guaranteed safe
and prompt payments. Deposits are likewise safeguarded, and all account
information is kept strictly confidential. Players have several options to fund
their account, including several web payment solutions.
Wire transfers should be sent with the following
information: Club World Casinos Ltd., National Westminster Bank, Swift Code
NWBKGB2L, Sort Code 56-00-36 and account number 28775473. Bank drafts and
personal checks should be addressed to: CWC Ltd., P.O. Box 416, Salford England
M6 6XH. Players should keep in mind that bank drafts and checks will take
approximately one week to reach CWC's offices, and an additional ten days for
bank drafts to clear. Three additional weeks is required for personal checks to
clear. Considering the lengthy time it takes for these types of deposits to
clear, players are encouraged to use any of the third-party web payment
solutions. Like Click2Pay, these systems are 100% secure and pose no risk to
real-money account holders. Some of these methods include Visa Delta, Electron,
FirePay, MoneyBookers, Neteller and Neteller InstaCash, EcoCard, EwalletXpress
and 900Pay, Central Coin, PrePaid ATM, and of course, Click2Pay. For more
information on banking options at Club UK Casino, players can contact CWC's
support helpdesk, or can read over the Frequently Asked Questions section, which
explains how to get started gambling with real money and setting up specific
deposit and withdrawal methods.
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Gaming Policies
Club World Casinos, otherwise referred to as Club
World Pound, is responsible for insuring all gaming policies are held in good
standing by all account holders and visitors to the Club UK Casino website.
Players are advised to always read over these terms and conditions, which are
posted on both the CWC and Club UK Casino websites, and serve as the only
binding terms and conditions between the player and the casino. The gaming
policies imposed by Club World Pound have been deemed fair and reasonable and
resonate with those very same policies used by governmental regulatory bodies.
Players are always advised to keep in mind it is their own responsibility to
insure they are of legal age to participate in online gambling activities
permitted in the jurisdiction which they reside. Players also must agree to hold
Club UK Casino and their affiliates and subsidiaries harmless from any losses
incurred by the player. It is advised that in addition to reading over the
general terms and conditions and promotional terms and conditions before opening
an account, players should also read them over every six months so long as their
account is open and active.
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Casino Customer Service
Club World Casinos is well-known
for their Customer Service, which at Club UK Casino, is more than adequate.
Email responses are timely, while toll-free telephone support is handled by a
competent staff of English versed operators. Live
Chat Support is also available
24/7, which is tremendously convenient for those situations when players are at
the computer and are seeking an immediate answer to their question. Several
support departments can be directly contacted by email, including General
Support, Accounts Related, Technical Support, General Feedback, Affiliate and
Marketing related. General Support is reachable at Support @ ClubWorldCasinos.com, while general information via telephone can be obtained by
calling +44 870-1668801 or (888) 671-2855.
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Awards
Despite the fact that Club UK is a
newer online gaming property compared to some of the other bigger names in the
online gambling business, they have already begun to attract healthy amount of
positive attention, as well as receive tally's from online player polls. Club
World Casinos and Club UK are certainly the best new online casino network using
RTG software to come out in a long time.
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Visit Club UK Casino for more information.