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Customer Service About
BingoWorkz online bingo room is the direct namesake of proprietary software
developer, BingoWorkz. Quite possibly one of the most popular bingo rooms
forming the colossal World Bingo Network, BingoWorkz hosts some of the largest
paying and frequently occurring bingo games on the internet. There are
over half a million registered players in the World Bingo Network, where
$100,000 in payouts are guaranteed every day of the week. And with guaranteed
winners every game, new games starting every few minutes and a 24/7 gaming
schedule, it is not difficult to see how these payout figures are achieved. As a
member of the World Bingo Network, which was started in 2001 by online gaming
pioneers, Adi Tarkay and Derek Morran, BingoWorkz holds its licensing through
Costa Rica, which is where the headquarters for World Bingo Network are
accordingly located. BingoWorkz is permitted to accepts wagers from players
around the world, except from residents in Costa Rica itself. Backend operations
for BingoWorkz are located at 5 Chytron Street, Nicosia, Cyprus 1075.
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Bingo
Software
The proprietary software used at BingoWorkz is characterized by vivid colors,
3-D graphics, easy-to-read cards, and advanced live-chat capabilities. Several
screen shots of multiple bingo games are available at the BingoWorkz website.
When players are actively participating in a game, they will be able to see the
entire number grid, which is highlighted with the drawn numbers, on the main
screen. Directly underneath the number grid is where one's best cards are shown
(also highlighted with drawn numbers), Up to nine cards can be viewed at once,
while additional card sets can be viewed with the click of a mouse (Up to
one-hundred cards can be played on a single game). Also viewable on the main
playing screen is a small box with one's account details listing one's overall
balance, Bonus Bucks (see Promotions section of this review), the amount of
played and purchased cards and jackpot totals. A large chat box is reserved for
the right side of the screen, while a small space at the bottom of the screen is
reserved for playing slots, video poker and other casino games (all at the same
time bingo games are being played out). Buttons at the top of the playing screen
provide direct access to Customer Service, the Cashier, Gaming Options and
Buying More Cards. The software also features an Auto-Buy and Pre-Buy mode for
purchasing cards.
One of the best bingo platforms on the Web, there are several features which
make BingoWorkz software highly intelligent and user-friendly. The software
automatically color codes one's cards to reflect which one's are closest to
winning. All cards are highlighted with winning numbers in real time, while the
amount of winning picks needed to call BINGO is also updated on each card. A
"Best Order" function automatically puts one's best cards at the top of the pile
for quick viewing. Also, the software automatically distributes new cards for
every new game. This is just one of the software features implemented to help
foster fair gaming. An independently audited Random Number Generator is used to
create unpredictable and fair number picks, while complex mathematical formulas
are used to automatically determine jackpot totals (up to 80% of all card sales
are awarded to players).
The software is available in no-download Flash technology, which is
accommodated by using Adobe's latest Flash Player and plug-ins. For players who
do not have the necessary components installed on their computers, BingoWorkz
provides a link on their website to obtain the downloads free of charge.
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Bonuses & Promotions
The promotions offering is another realm that sets apart BingoWorkz and
the World Bingo Network from other online bingo rooms. New members are treated a
250% Bonus on their first deposit, while all following deposits come with reload
bonuses ranging from 100% to 300% (corresponding to one's total deposits made
since the time of registration). All deposits are eligible for 100% reload
bonuses. After cumulative deposits have exceeded $500, reload bonuses are worth
150%. After cumulative deposits have reached $1,001, reload bonuses are worth
200% on all further deposits. After making $10,001 in cumulative deposits, all
future deposits will receive 250% reload bonuses. Total deposits greater than
$25,000 entitle players (Elite Lifer status) to 300% reload bonuses on all
further deposits. In addition to the welcome bonus, new members will receive 50%
back on all first deposit losses. And for players who want to test out the
software before depositing money, the Cashier offers members 30 Free Bonus Bucks
to play with - risk free. Furthermore, BingoWorkz offers a
Free Bingo game
offering unlimited play credits. For players who successfully refer new members
to BingoWorkz, they will receive a 100% bonus in the amount of the referrals
first deposit, as well as 10% bonuses on all deposits made thereafter by the
referral up to ninety days after opening an account.
For players new to the World Bingo Network, Bonus Bucks are not the same as
cash. There are specific withdrawal rules regarding Bonus Bucks, and players
should be aware of them before requesting any withdrawals. Any winnings derived
from Bonus Bucks are not eligible for to be cashed out and withdrawn. Rather,
bonus bucks are used for facilitating gaming activity amongst personally funded
accounts. Winnings derived from the welcome bonus and initial deposit can be
cashed out when management deems a player has met minimum gaming activity
requirements within thirty days of receiving the bonus. However, any winnings
derived from the deposit and bonus can be cashed out at any time (at least ten
days must pass before an initial withdrawal can be processed). If a player does
not abide by this policy, and attempts to cash out part of the initial deposit
and bonus, all acquired Bonus Bucks will be deemed null and void.
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Games, Cards & Payouts
The games at BingoWorkz take place round the clock. Seven game themes are
available - all of which offer different priced cards and time schedules. For
instance, Bingo Central (nickels, dimes and quarters) has a new game
every six minutes, 24/7 and a top jackpot of $10,000. These include Top of the
Hour, Top of the Evening (TOE), Top of the Day, Top of the Week, TGIF, Diamonds
Games and Lotto Jackpots. Slots, video poker, blackjack and keno micro-games are
also available. In addition to allowing Bonus Bucks and Real Cash to go toward
purchasing cards, Bingo Central also awards Speedy Bucks. This is a type of
bonus money that is received when making deposits during special promotional
times. They can be used to purchase cards, while leftover Bucks (after the TOE
game) are pooled together for the 12:00 am TOE game, thus pushing the jackpot up
even more.On the contrary, another game theme, High Roller Bingo ($1 and
$0.25 cards), offers Millionaire's Gold Game's twice per hour and is customized
for High Rollers with jackpots starting at $2,000. With seven of these bingo
themes altogether, including Fair N' Square Bingo, there is a game suited
to every players style and bankroll.
Depending on the game theme, card prices will vary. The default card price is
one quarter, although nickels, dimes and dollars are available. Anywhere from 3
to 100 cards can be played at once, all of which can be bought using the Pre-Buy
or Auto-Buy card purchase modes. Regarding the payouts, players should take a
look at the recent winners page, accessible at BingoWorkz.com. As mentioned,
over $100,000 is paid out daily amongst the World Bingo Network, while up to 80%
of all card sales go back to players in the form of cash prizes.
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Online Cashier
Payouts are typically received within 48 hours of making a withdrawal
request, although these times can vary depending on the method of fund transfer
used and one's jurisdiction of residence. Fast and secure payments are a
testament to the outstanding service provide by the BingoWorkz cashier.
Accepting credit/debit cards and several alternative payment methods, such as
Neteller, Citadel, MyCitadel, FirePay, eChecks and InstaDebit, BingoWorkz
encourages its members to try out different funding methods and determine which
is suited best to their financial circumstances. Deposit minimums are $10 for
FirePay, InstaDebit, Neteller and Citadel, while eChecks and credit cards must
make a minimum deposit of $25. Maximum deposits are $500 per day and $2,000 per
month, although arrangements can be made with the cashier to accept more
deposits. Minimum withdrawals at BingoWorkz are $75 - All of which are made free of
charge, except for wire transfers which are hit with a $35 processing fee.
Maximum withdrawals are for $5,000 per month, while arrangements can be made
with the cashier to permit larger withdrawal requests. All withdrawals and
deposits are processed using the services of World Bingo Network UK Ltd., which
meet the highest standards of eCommerce transaction processing used by the
world's leading financial institutions.
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Terms & Conditions
The T&C's at BingoWorkz are in keeping with all properly regulated online
gaming sites. Players are legally bound to the terms of service for accessing
the website, opening an account and using the software. It is highly recommended
that players print these off for their own records and regularly read the T&C's
over for updates which may occur at any time without prior notice. All
operations at BingoWorkz are conducted within a transparent environment. The
Policy Rules section on the BingoWorkz website covers Registration Rules,
Deposit Rules, Withdrawal Rules, Bonus Bucks, Game Rules and Chat Etiquette.
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Customer Service
Customer service and support at BingoWorkz is above par. Player testimonials
attest to the high standard of service that BingoWorkz lives up to. Live chat
help is always available from within each bingo game's Help Room, while email
support is available through the large support center maintained by World Bingo
Network. Two emails are primarily used when contacting World Bingo Network.
These include proteam @ worldbingonetwork.com, which is used for questions
regarding promotions and for providing feedback, and support @
worldbingonetwork.com, which is used for technical problems and questions about
the software platform.
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Visit BingoWorkz for more
information.
LEGAL DISCLAIMER:
Online Casino Conditions.com is an independent,
non-affiliated reviewer of online casinos and poker
rooms, which are to be used for entertainment
purposes only. As such, OnlineCasinoConditions.com
shall be indemnified by anyone accessing this site
and who has incurred damages and/or losses, whether
financially or criminally, as a result of
participating in online gambling activities. Since
the internet is a global activity and online gambling is deemed illegal
in certain jurisdictions around the globe, it is
each player's responsibility to determine the legal
status of internet betting in the jurisdiction which
he or she resides. It is the responsibility of those
who reside in illegal jurisdictions to not access
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