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Online Casino Conditions >>> Betting News >>> January News


Neteller Hurts More Than Just the U.S. Online Casino Gamblers

by Ryan O'Donnell, News Staff
Writer
January 21, 2007

Neteller was the online gambling industry's leading supplier of payment solutions for player accounts at online casinos. Now, following an abrupt U.S. pullout, nobody - not the casino executives or the players themselves - knows who is going to fill the giant shoes of Neteller. Immediately following Neteller's departure, it was Click2Pay who became the go-to eWallet. However, just two days later Click2Pay has followed suit and announced they will no longer process funds going to and from online casino accounts for U.S. citizens.

While the news of Neteller's departure assuredly sent shockwaves throughout the Web, it has also had a reverberating impact on Neteller's Calgary based operations. Considering that U.S. online casino gamblers accounted for approximately 65% of Neteller's business, it is very likely Neteller will be making some heavy cutbacks and layoffs in the coming days, weeks and months. With over 700 employees at their Calgary call center - 300 of which were used for dedicated U.S. support - many employees are preparing themselves for the worst.

Several employees, who asked to not be identified, said they have been given a strict order by Neteller's senior management to cease from speaking with the media. These same employees also said they have witnessed nearly thirty layoffs in the last two weeks, and that the current feeling amongst fellow employees is that anyone could go next. To try and help ease the tension, everyone at the call center was recently treated to a catered lunch.

In the meantime, business goes on as usual, if not more than it ever was, considering the whopping increase in call volumes from U.S. players wanting their money. Considering Neteller processed over $7 billion in cash transactions over the internet in 2005 (most of which was made at online casino sites), their checkbook is going to be very busy in the coming days.

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