If you speak English and are planning a trip to Las
Vegas, there are no worries, for the Nevada Gaming Control Board has ruled that
all businesses offering gambling at slot machines must have an English speaking
slot machine attendant on their premises at all times. Although it may
sound just a tad bit anal - especially to those who don't speak English as a
first language - English speaking gamblers are supposedly encountering an
increasing lack of communication at smaller establishments such as bars and
downtown parlors.
Las Vegas has an fast growing Hispanic population
primarily coming from California and the Mexican communities in the Southwest
region, which according to some officials in the American Civil Liberties Union,
is an unwise decision from the Gaming Commission, if they seek to keep a healthy
relationship with Spanish speaking residents. Although the problem is not
near as bad as it can be at online casinos and internet gambling sites, where
customer service telephone support is sometimes manned by a broken English
speaking staff, the issue in Las Vegas has headlined because of a specific case
involving a small Reno bar.
Rodolfo Martinez is the owner of Cantina El Jaripeo
- a small bar with a handful of slot machines - and does not speak English.
However, the manager of the bar, Angel De La Torre, does speak English and says
he is on the premises most of the time. After being grilled by the Gaming
Control Board regarding his hours and the times the bar is actually open, the
Board required Martinez to insure there is an employee proficient in English
working at the bar during all operating hours.
The Gaming Control Board specifically ruled that
any casino or business holding a gambling license in Nevada must have an
English-speaking attendant on the premises when there are more than five slot
machines being offered to the public. However, the ruling is not final,
for the Nevada Gaming Commission will have the final say in the matter, as they
always do. Many Vegas residents are predicting the ruling will be challenged and
not upheld. As for the online casino industry, there are no regulations
requiring proficiency levels in English, probably because it is understood that
English speaking players make up the majority of online casino gamblers.