Several online gamblers are upset with how the Norwegian based online gaming operator, PlaySafe Holding AS, handled the recent changes made at Breakaway, Connect2 and Sci-Fi online casinos. Without even notifying players in advance of the changes, the casinos transferred U.S. based player accounts to another casino using an entirely different software platform. While these activities are not unheard of, and in this particular situation were securely and efficiently executed, nonetheless, the way in which it was handled was anything but professional and considerate of player rights.

The reason being for the transfer was due to Play Safe Holding's decision to cease accepting bets from U.S. players (obviously as a result of the Unlawful Internet Gambling Enforcement Act). PlaySafe Holding AS and all the online casinos in question certainly carry a good reputation and the proper credentials. All of the casinos are powered by Real Time Gaming and hold licensing through the Netherlands, Antilles. Also, the transfer was made to a Rival Gaming Software powered site - Pantasia. Although a relatively new gaming company, Rival is widely considered one of the top new software developers in the industry.

What is irking players, however, is that they were neither forewarned nor given any say in the matter. Despite the credentials of Pantasia, the fact that players knew nothing about this online casino, and were abruptly informed that accounts in their name were now being held with them, is understandably disconcerting. Perhaps there was a payoff deal in the transfer, or PlaySafe did not want to deal with the hassle of paying out U.S. account holders. Perhaps, PlaySafe thought they were doing their players a favor. Whatever the case, PlaySafe should consider forewarning their players next time.

It is unclear whether existing funds in player accounts was transferred, although this appears to be the case. A spokesperson for Rival Gaming software said they fully understand the unease of players, but that there is no need to be overly concerned. All account information is being securely stored on Rival Gaming servers while no financial details, including credit card numbers, bank accounts and third-party eWallet accounts were included in the transfer.