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Bella Vegas Online Casino
About |
Software
| Bonuses |
Games & Payouts |
Online Cashier
Gaming Policies |
Casino Customer Service |
Awards
About
One of Grand Privé Gaming Group's prized online casinos,
Bella Vegas, brings the Italian charm of the Bellagio
Casino in Las Vegas to the virtual computer screen.
Branded on a theme of sophistication and big money,
Bella Vegas has done a great job living up to the high
standards that it has been subjected to from the very
beginning. Having implemented a strict anti-spam policy,
receiving their online gaming license from the Kahnawake
Gaming Commission, an endorsement by the Internet
Content Rating Association, monthly payout percentage
audits by globally accredited Price Waterhouse Coopers
and the honorable "Play it Safe" Seal from eCOGRA
(eCommerce and Online Gaming Regulation and Assurance),
Bella Vegas has proven to the online casino gambling
community it is serious about developing an excellent
reputation and providing a fair and honest gaming
environment. The Players Seal of Approved by eCOGRA
warrants that Bella Vegas Casino achieves ongoing
compliance in game fairness, honest and responsible
operations, and fast and secure financial transaction
processing, which is all assessed by a panel of approved
external consultants of international repute within both
the land-based and online gambling industries.
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Casino Software
Bella Vegas uses the latest Microgaming software upgrade on
the player-favorite VIPER platform. 32-bit 3D, color graphics serve as the makeup
for this
platform, which creates a highly realistic online casino gambling encounter. Available in both Flash (compatible with Mac user's) and standard
download, the software also allows gamblers to participate in unlimited practice
gambling with no obligation to deposit real money. Using a minimum of disk
and hard drive space, the download takes a couple of minutes with a
high-speed internet connection. It is self-guided by an installation and
download wizard, and will be saved by default in the "Programs" folder of the
"My Computer" C Drive. After clicking on the download icon, players
will be asked for their name and email address, after which the download will
begin. The last option a player will have to choose is whether to open a
real-money or Fun account. Both types of accounts take only minutes to set up,
although the real-money account will take a little longer due to the necessity
of choosing a depositing method.
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Bonuses & Promotions
Grand Privé is known for their generous promotions, Loyalty
Program/VIP Lounge, and the unique eZBonus System. All real-money gamblers are
automatically given membership into the Loyalty Program, which players can
access through their own personal Loyalty Account - The Grand Privé Companion.
This separate portal website allows players to see what's happening at all of
the Grand Privé casinos, check on comp points, and exchange comp points for
cash. Players can use their comp points, as well as the funds in their
real-money account to gamble at all of the casinos in the Grand Privé network -
Not just at Bella Vegas. For those gamblers who like gambling and racking up
large comp point totals, they will be invited to join the VIP Lounge, which
offers great promotions and perks such as bonus upgrades (lower wager
requirements), guaranteed cash back, VIP tournaments and competitions,
personalized banking with increased credit limits, personal VIP support and
gifts through the mail.
A welcome bonus is always available to new players. Bella
Vegas Casino has - for a long time running - been offering new account holders a
100% Bonus up to $100 Free. This was the case at the time of this online casino
review, and should still be available at the very least. All bonuses are
credited to players accounts within 24 hours. The way the eZBonus System works
is that each player is given a bonus account balance and a cash account balance.
As the standard 30x wager requirement is met (slots, American Roulette and keno
count 100%, table poker, roulette, sic bo, and casino war count 10%, blackjack,
craps, baccarat, and video poker count 2%), eligible bonus money is transferred
into a players cash account. As long as there is bonus money still needing to
meet the play-through requirement, all wagers will be taken out of a players
cash account. If the cash account hits zero, then wagers will
automatically be funded by the remaining bonus account balance. Although players
can withdraw their funds at any time (including bonus money that has been
transferred into one's cash account), all remaining funds in the bonus account
will be deemed null and void. The good thing about this system is that player's
only need to login to the software platform to see how far along their bonus
play-through is being met.
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Games & Payouts
All of the games at Bella Vegas Online can be
viewed in screen shot form on their website. Offering over eighty of the most
popular Microgaming VIPER casino games, although the games selection is smaller
than some other casinos, it can be a convenience for those players who do not
desire sorting through the hordes of slot machines that most other sites offer.
In addition to regular monitoring by eCOGRA,
all of the software's financial logs are audited on a monthly basis to determine
the payout percentages for all games grouped in the categories of "Slots",
"Table Games" and "Poker Games". Every dollar that comes through the online
cashier is recorded and tracked to determine the ratio of bets made by players
per the amount of winnings paid out by the casino. This is the payout
percentage, and should be around an average of 96%. Bella Vegas Casino conforms
with these minimum standards, and often surpasses them for their table games,
which at the time of this review returned a payout of 97.94% for the prior
month.
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Online Cashier
All financial transactions are processed by the Grand Privé
affiliate and casino merchant account processor, Chericko Holdings B.V., whose
global headquarters are located at P.O. Box 75594, 1118 ZP, Amsterdam and can be
reached at 1-800-706-0478. Currencies accepted include US Dollars, Pound
Sterling and Euros. All transactions are processed in Amsterdam (which may
result in small exchange differences) and are billed as www.chericko.com. CCS
Holland. MasterCard and VISA are accepted for depositing funds into one's
account, and all transactions are accompanied by an email receipt sent directly
from Chericko Holdings.
When it comes time to make deposits with an
online casino, the chief concerns for online gamblers are security, processing
methods, and timeliness of payouts. Bella Vegas Casino addresses all of these
issues on their website, providing details on their security protocols as well
as those of third-party eWallets used to deposit cash and receive withdrawals
from one's online casino account. The financial industry standard of 128-bit
encryption processing and Secure Socket Layer firewall protection are employed
at the Bella Vegas cashier. Anti-fraud protection is exercised and monitored at
all times by a dedicated staff trained to spot flag suspicious transactions.
Furthermore, players are required to provide additional identification (such as
copies of credit cards and signed purchase histories) when requesting cash
withdrawals. 100% player privacy is guaranteed, meaning one's personal
registration details, including email address, will never be shared with third
parties.
In addition to credit and debit cards, purchase
options include, NETeller, Click2Pay, Citadel, EcoCard, FirePay, PaySpark,
UseMyBank, eCheck, InstaDebit, UKash and customized banking. Withdrawal options
include debit card, NETeller, Click2Pay, FirePay, PaySpark, wire transfers, ACH
and check by mail. Cash-ins can be processed in as little as 24 hours and only
require a $50 minimum to process. Players should keep in mind that when using
InstaDebit, Citadel or eCheck's to make withdrawals, there is a nine-day holding
period from the time of making one's last deposit, if the deposit was also made
using the same method to process the withdrawal. The Bella Vegas Website has a
highly comprehensive FAQ section that explains each deposit/withdrawal method
and provides links and instructions for setting up an account and getting
started gambling with real money in only a matter of minutes.
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Gaming Policies
The following is a representation of the gaming policies set
forth by Grand Privé, which cover
all of their online gaming properties, including Bella Vegas Online. What is
listed below is a summary of these policies as shared on the Bella Vegas
website, which are the only binding terms and conditions between the player and Grand Privé. We present these
terms in summary form in order for player's to gauge the fairness and ethics of
Bella Vegas, as well as to confirm there are no unreasonable demands or
obligations being placed on the player. Furthermore, it is good practice for
players to read over content such as this, for it is highly recommended that
account holders do so every so often to stay up to date with any possible
changes.
Privacy - Grand Privé
owns the registration information of its players and will not sell or trade such
information to any third parties. Grand Privé also prohibits the use of
unsolicited bulk mail and other forms of spam. The only time a player's email
address will be used is for managing and providing services to one's account.
Player Warrants - Any player who visits the Bella Vegas
website, opens a fun or real-money account, downloads and installs software,
uses the software, and/or accepts a prize from Bella Vegas or
Grand Privé warrants they agree and
understand all of the terms and conditions set forth by Grand Privé.
Limitations - All players and visitors of the Bella Vegas
Casino website must be at least twenty-one years of age. Players are solely
responsible for insuring that online gambling is permitted within the
jurisdiction which they reside. Players must also gamble in the currency that is
used in the jurisdiction which one resides. No purchase is necessary to open and
account and use the software platform to partake in games of chance. Employees
of Grand Privé, Bella Vegas Casino,
affiliate companies, licensees, subsidiaries, distributors, advertising and
media partners, retailers and other affiliated agencies as well as the family
members of the aforementioned groups are not permitted to open an account with
Grand Privé. Any account opened
under any of the above pretexts will be closed and all accrued winnings will be
deemed null and void.
Participation - It is the player's sole discretion and
responsibility to participate in online gambling activities at
Bella Vegas or any Grand Privé
casino. Player accepts that Grand Privé cannot provide warranties for the player
regarding jurisdictional legalities and participation in real-money gambling
residing in the player's jurisdiction.
Taxes - It is the player's responsibility to report winnings
to the appropriate tax authorities. Bella Vegas casino does not tax prizes or
winnings.
Discrepancies - The gaming results on the
Grand Privé gaming server take
precedence over all other discrepant screen results, and will serve as the final
ruling on game outcomes. Server time-outs are safeguarded by the software
platform, thus allowing players to log back in and begin gambling at exactly the
place where they were disconnected from the gaming server.
Usage and Passwords - The player is prohibited from allowing
account access to minor's and all third party's. It is the player's
responsibility to safeguard their username and password, as well as contacting
Grand Privé if the player has
knowledge of any third party using the player's account, at which time the
username and password will be changed.
Disputes - The decision of
Grand Privé will be the final ruling
regarding unlikely disputes between Bella Vegas Casino and the player. Players
also have player mediation representation through eCOGRA and Microgaming
Software.
Confidentiality - It is the policy of
Grand Privé to protect all player's
anonymity, unless the player gives permission for their name and likeness to be
used for marketing or promotional purposes.
Anti-Spam Policy -
Grand Privé prohibits the
distribution of registration details and emails to outside parties, as well as
unsolicited transmission of commercial emails. Grand Privé does not allow any of
its gaming sites or affiliates to collect and compile information about its
players, not to distribute unsolicited commercial emails.
Other Conditions - The casino operates under the laws and
regulations of the Netherland Antilles, of which the player will be subject to.
Grand Privé is bound to operate
under the laws of the Kahnawake Gaming Commission as well as meet the standards
imposed by eCOGRA. It is the player's responsibility to be aware of the laws
they are protected and governed by. It is the player's responsibility to
withdraw outstanding balances in their account, which if inactive for six months
will warrant Bella Vegas to claim all remaining funds. Management reserves the
right to refuse any request to open an account, suspend/close an account and
cancel/remove games at their discretion. Grand Privé will not be held liable for
damages incurred by the player while using the software, including those caused
by acts of God, government and any other scenario outside the control of Grand Privé.
All software malfunctions deem game results as null and void. Players who are
found using computer bots or cheating software will have their accounts frozen
and assets claimed. The player agrees to indemnify
Grand Privé, Bella Vegas Casino,
subsidiaries, affiliates and all partner companies from any costs, damages,
and/or expenses incurred by the player as a result of using the software and
website. The player authorizes Bella Vegas to investigate their credit
worthiness when opening a real money account. All players are subject to the
laws applying to money laundering and other illegal activities in the country in
which one resides. Grand Privé reserves the right to report suspicious activity
to the appropriate authorities. If there are discrepancies between the
information on a registered credit card and a player's personal registration
details (including home address), all transactions may be voided at the
discretion of Bella Vegas Casino.
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Casino Customer Service
Customer service for Bella Casino members (as
well as any other member of a Grand Privé
casino) can be obtained 24/7 either through the convenience of email or
toll-free telephone. Several support departments can be reached directly,
including the Technical Department, Accounts, Promotions Department, Game Rules
and Payouts, and General Support. A support staff versed in nine different
languages is always on call, as well as computer technicians insuring the proper
functioning of the software and gaming server stationed in Kahnawake. English
speaking players may call 1-800-253-5048 or 0800 917 3626. General emails may be
directed to support @ bellavegas.com. Players should also keep in mind there is
support available from staff members at Grand Privé headquarters.
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Awards
Bella Vegas Casino is widely recognized through its inclusion in the Grand Privé
Casino Network. The biggest and best of their awards are the Player's Seal of
Approval by eCOGRA, which means that Bella Vegas is amongst the most credible
and trusted online casinos in business today.
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Visit Bella Vegas Casino for more information.
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Online Casino Conditions.com is an independent,
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rooms, which are to be used for entertainment
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shall be indemnified by anyone accessing this site
and who has incurred damages and/or losses, whether
financially or criminally, as a result of
participating in online gambling activities. Since
the internet is a global activity and online gambling is deemed illegal
in certain jurisdictions around the globe, it is
each player's responsibility to determine the legal
status of internet betting in the jurisdiction which
he or she resides. It is the responsibility of those
who reside in illegal jurisdictions to not access
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